We want to be sure that you are satisfied with all our services. If you are not satisfied or believe there has been an error in billing, please contact our Customer Support Department by emailing us at support@credi.com 

If you contact our customer support department, we will try to help you resolve any issues you may have,  offer credit for future services or in some circumstance offer a refund. NO refunds will be available for components of fees payable to  3rd parties such as government agencies for filling security on loans. When you contact us, please explain all the details relating to the services you are not satisfied with. If a refund request is not made within 30 days of purchase, we cannot provide a refund. In the event that Credi agrees to pay a refund we will ONLY make payment to the card that was charged, NO REFUNDS will be made to ANY other cards or payment method.